Louis Metro is taking the following steps to improve service reliability:
The final service details will be available in late February. For the interim, the service provided may not be the most frequent, but it will be more reliable effective March 21, 2022. Louis Metro has had to make difficult decisions about reducing bus service in a measured way, and as the current impacts of COVID-19 accelerate the workforce shortage, the agency needs to further adjust service at this time. Scheduled service levels are dependent on available workforce and anticipated changes in the marketplace, which is not easily controlled in a COVID-19 environment. Louis Metro says it is taking actionable steps to ensure the service it promises to deliver matches the service provided every day. Many other transit agencies around the country are also dealing with workforce shortages, especially in bus operators. COVID-19 and the highly contagious Omicron variant, as well as highly competitive labor market driven by the Great Resignation, have had dire consequences on the agency’s ability to deliver reliable service for nearly 12 months. Louis Metro has been impacted by ongoing workforce shortages driven by forces beyond its control. Louis Metro Transit says it is committed to getting back to delivering reliable, on-time service for its customers.
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